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HAVE QUESTIONS?  
Keep Reading For Online Therapy Frequently Asked Questions And Information About Best Life Therapy.

If you’re thinking about starting therapy you might have questions. Below are some of the frequently asked questions (FAQs) we’re often asked by people wanting to start virtual therapy. 

This page answers questions like, “How does online therapy in California work?” and “Is online therapy covered by insurance?” If you have questions that you don’t see here or would like to ask us something directly please let us know. 

  • What do I need to get started?
    All you need to do is reach out to us. You don’t need to know your diagnosis or treatment goals before contacting us. This is often part of our initial work together. If you’re not sure if therapy is right for you we'll gladly provide a brief, initial phone consultation to address any questions you might have.
  • Is online therapy covered by insurance?
    Many therapists don’t work with insurance companies. The good news is, Best Life Therapy does accept insurance! We’re In-Network with Optum/United Health Care, Aetna, and First Health Insurance plans. We also accept and are in network with UMR, Oxford, Motion Picture Insurance (MPI), Nippon, Meritain, Moda, Sutter Health, and GEHA. Best Life Therapy is also a contracted provider with CalVCB (Victims of Crime). Best Life Therapy is considered out-of-network with all other insurance providers however, you can still use your out-of-network benefits. To do this, you pay the fee directly at the time of service and we will provide you with a monthly “super bill” to submit to your insurance provider for possible reimbursement towards your out-of-network deductible. It’s best to talk with your insurance provider about using out-of-network benefits.
  • How much does therapy cost in California?
    Virtual therapy costs vary depending on the provider. At Best Life Therapy we have providers with a range of experience, expertise, and credentials. Below is a cost breakdown: Intake Session Appointments 55-60 minutes, fees range from $165-$250 per appointment based on the experience level of the therapist leading the session. $170- Psychological Associate PsyD/PHD $165- Associate AMFT/ASW/APCC $200- Licensed LMFT/LCSW/LPCC $250- Licensed Clinical Psychologist Individual Sessions 50-55 minutes, fees range from $150-$200 per session based on the experience level of the therapist leading the session. $165- Psychological Associate PsyD/PHD $150- Associate AMFT/ASW/APCC $175- Licensed LMFT/LCSW?LPCC $225- Licensed Clinical Psychologist Payment Information All major Credit Cards, HRA & HSA Cards are accepted forms of payment.
  • Which is better, virtual therapy or in-person therapy?
    Studies have shown that virtual therapy is just as effective as meeting in person. It’s up to you which one feels right. One of the biggest indicators of successful therapy is the relationship you have with your therapist. We have many highly qualified and caring therapists so you can find the perfect fit.
  • Can online therapists prescribe medication?
    You can only be prescribed medication by a doctor. The same is true for medications used to treat mental health conditions. In this case, you would need to be treated by a medical doctor. At Best Life Therapy we do not prescribe medication but do work with patients who are taking medication under the care of a doctor.
  • Do I have to be at home for our sessions?
    No, you can choose whatever space is most comfortable for you. Online therapy provides location flexibility. You can meet from your home, office, car, or any other safe and confidential location.
  • Do you provide Good Faith Estimates?
    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs, like medical tests, prescription drugs, equipment, and hospital fees. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
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